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Carrier Compliance & TCR Audit Documentation

SMS Opt-In & Consent Verification Proof

Published proof of 10DLC A2P SMS call-to-action (CTA), consent capture, and two-factor authentication (2FA) enrollment.

1. How Technicians & Users Opt In

btelb Telecom Communications provides business phone systems and automated emergency dispatch routing for field service operations. Text message alerts are strictly transactional and administrative. Technicians and operators enroll using the following deterministic process:

  1. Web Dashboard Access: Technicians and business operators log in and configure phone lines directly through the btelb web dashboard during onboarding and profile provisioning (https://btelb.com).
  2. Explicit Call-to-Action & Mandatory Agreement: When a business owner or technician enters and verifies their mobile phone number under "On-Call Technician & Dispatch Routing Settings", they must affirmatively check a mandatory agreement box consenting to receive automated dispatch alerts, job summary links, and shift notifications.
  3. Two-Factor (2FA) SMS Confirmation: During mobile number verification, a 6-digit confirmation code is sent via SMS. Once verified, the technician is securely enrolled to receive dispatch alerts for their assigned territory.
  4. Public SMS Terms & Privacy Policies: Full SMS policy and carrier rules are documented at https://btelb.com/opt-in, and privacy terms at https://btelb.com/privacy (strictly guaranteeing mobile data is never shared with third parties for marketing).

2. Verbatim Consent & Call-To-Action Language

MANDATORY 10DLC CONSENT CHECKBOX COPY (REQUIRED BEFORE SMS DISPATCH):

“I agree to receive automated dispatch alerts, job summary links, and shift notifications from btelb at this mobile number. Message and data rates may apply. Reply STOP to cancel at any time. View SMS Terms & Opt-In Policy and Privacy Policy.”

3. Visual Verification Proof (Dashboard UI Screenshot)

The screenshot below captures the live Line Activation & Routing Wizard in the btelb dashboard displaying Step 2: "2. On-Call Technician & Dispatch Routing Settings", mobile number verification, the mandatory consent checkbox, and the 2FA SMS code trigger.

10DLC Opt-In and 2FA Verification Flow in btelb Dashboard
🔍 View Full Resolution Image (PNG)

4. Authoritative Compliance Links

  • Public SMS Opt-In & Terms: https://btelb.com/opt-in (Sections 5-7 detail rates, STOP opt-out, and HELP support).
  • Public Privacy Policy: https://btelb.com/privacy (Section 5 contains the mandatory 10DLC non-sharing disclosure).
  • Direct Image Asset URL: https://btelb.com/images/optin-proof.png
  • Support Inquiries: support@btelb.com or call (312) 598-7117.
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